Woensdag 12 November 2014

It's all about etiquette...

The following topic has been at the back of my mind for quite some time now, and it seems that it has become so much of an annoyance that I can't stand the thought of having to answer the phone...

Firstly I would like to point out that when YOU call someone, don't be rude!! I didn't ask you to call me and I don't make the rules so keep your rudeness to yourself. 
Let me explain: "(insert restaurants name here) good day, how can I help you?" "Hi, this is Mr. Asshole, I want to make a booking for tonight." "Ofcourse sir, where would you like to si..." "I want one of the booths" "OK sir I'll see what I can do as most of them have already been booked." (Keep in mind that this is only 2 hours before the special starts, so getting a reservation is good luck all on its own. "*in an aggravated voice* I want a booth because my wife is 8 months pregnant and will NOT sit on a normal chair.." "Yes sir, I'll see what I can do." Dead goes the line and I need to rotate the 15 other bookings I had to accommodate Mr. Asshole and his pregnant wife. Now I have seen how fat people and pregnant woman have tried to squeeze into the booths just to ask for a regular table as it is more comfortable. Bur hey, what do I know? I've only been doing this for 7 years...

Then we get the ones who were too late for a booking, these are all people who knows the owner personally and will not hesitate to call him and tell him how useless you are for not getting extra tables and chairs out of thin air... To you people I would like to remove the 70 inch stick from your ass and beat you with it till you understand what a huge asshole you're being.

The wrong numbers... Ok some of them are funny but when you get mad at me because you can't put 10 digits successfully into your phone and call the right number, please don't mind me slamming the phone down in your ear. Also, and this might come as a surprise to you, pressing re-dail won't get you to the correct number, that's right little monkey you'll end up with me again. Oh and no I don't have every business' telephone number at the ready so I won't be able to give it to you...

When calling someone, please stop the conversation you're having with the other person because when I answer the phone and have to wait for 3 minutes so you can stop what you're talking about I will no longer be friendly because you're wasting my time! Then try to have the conversation you want to have in order so that I don't have to wait every 2 minutes so that you can figure out exactly what it is that you want to say! 

Then you get those people that are barely literate. Speaking in very slow sentences and making sure that one simple sentence only takes them 5 minutes!! I don't even have the patience to wait for a burger, what makes you think I'll have it with you? If you can't speak, get someone who can and put that guy on the phone!! 

Now we get to the suppliers, oh how I love *puke puke* placing orders. Especially by those who have no clue what products they sell, what it sounds like or where to find them on their system... I have, on more than one occasion, stopped the call idiot, I mean operator, and asked for someone who knows what they're doing! How hard can it be to take a simple order. I don't have a speech impediment, I don't speak too soft, the line is not bad and I know how to pronounce the products seeing as I work with them everyday. So why is it necessary for ME to explain YOUR products to you? 

I could literally go on for weeks here about how people just don't have any more manners or etiquette but the subject gets a little bit boring as more people deal with this than we would care to know about. 

Today I'm leaving you with a little though to keep:


IF YOU HAVE NEVER ENCOUNTERED SOMEONE LIKE THIS, YOU ARE THAT PERSON...